Frequently Asked Questions
1. How do I make an interest free purchase?
If you are already an existing Once Credit customer simply present your Once Agile card to our staff and they will advise you which interest free promotions are currently available. You can then make additional interest free purchases up to your available credit limit.
To apply you must be:
- 18 Years of age or over at the time of application;
- Be employed and earning more than $25,000 gross per year;
- Be a permanent Australian resident;
- Not be a discharged bankrupt or currently bankrupt
- Not be currently in default or have outstanding Writs or Summons
2. What is interest free and how does it work?
Where an Interest Free term applies, no interest is payable on the amount of the purchase made on the Once account. Pay the balance in full before the Interest Free term ends and you won't pay any interest at all on the purchase. There is no penalty for paying the loan off early either.
What's more, you can also re-use your account for other interest free purchases with other participating retailers.
3. How much do I need to spend to be eligible for interest free finance?
Finance is available on any trampoline purchase over $1079. All finance amounts are subject to lending criteria and approval.
4. Are there any fees?
There is a $99 Annual Fee, charged on the account open date and annually on the anniversary of the account open date. Interest, currently 22.99% p.a, is payable on any balance outstanding after the end of an Interest Free Term.
5. What is the minimum repayment required?
The Minimum Monthly Payment (MMP) required is 3% of the outstanding balance or $30, whichever is greater. Please note, paying only the MMP will not pay out the purchase price within the Interest Free Term.
6. When is my first payment due?
The first payment is due 55 days after the first transaction is settled by Once. Two weeks before, a statement will be sent to you confirming the amount due and the payment due date.
7. What is the Annual Percentage Rate?
The Annual Percentage Rate (APR) applicable is 22.99%. This is the rate that will be charged for card purchases using the Once Agile card. This rate also applies to cash advances and withdrawals. If an Interest Free Term applies to your purchase, then NO interest will be charged on that particular purchase for the duration of the Interest Free Term. After the Interest Free Term expires, interest will be payable on any outstanding balance at the APR.
*Credit approved applicants only; fees, terms and conditions apply including a $99 Annual Fee charged on the account open date and subsequently on the anniversary of the account open date. Up to 55 days Interest Free is available on all Once Agile card purchases (excluding cash withdrawals), when you pay, by the payment due date, the amount identified in your statement as the ‘optional repayment to qualify for up to 55 days Interest Free on purchases’. 6 months Interest Free is available on all Once Agile card purchases of $250 or more made in one transaction. Interest is payable on any balance outstanding after the Interest Free term. Credit provided by Once Credit Pty Limited ABN 99 112 319 632, Australian Credit Licence number 386194 (Once). Once® is a trademark of Once. Once is a subsidiary of FlexiGroup Limited. Not available with any other product, promotion, program or offer unless otherwise noted. Minimum finance amount $1079.