TRAMPOLINE LIFETIME WARRANTY
Coverage for the Life of Your Trampoline on EVERY PART - 10 Years of Peace of Mind!
At SpringfreeTrampoline, we believe in the enduring quality and reliability of our products, and our commitment to your family's safety and enjoyment is unwavering. That's why our Trampoline Lifetime Warranty equates to an exceptional 10 years of comprehensive coverage so you can enjoy countless hours of fun without the stress of unexpected repairs.
Lifetime Coverage: Enjoy protection for the entire life of your trampoline, up to 10 years.
Durable Construction: Our trampolines are built to last, providing a safe jumping experience for your family.
Confidence in Your Purchase: Bounce with peace of mind knowing your investment is secure.
Don't miss out on the opportunity to secure your trampoline today. Experience worry-free bouncing for the next decade!
Not all Warranties are Equal. Here are the facts.
Jumpflex Hero & Flex Series
Lifespan Hyperjump Springless
Plum Premium Magnitude
K-Mart Springless
Vuly Lift
Vuly Thunder
-
Mat
-
Springs/Rods
-
Safety Net
-
Frame
-
Net Poles
-
Pads/Softedge
-
10 years
-
10 years
-
10 years
-
10 years
-
10 years
-
10 years
-
5 years
-
5 years
-
1 years
-
10 years
-
1 years
-
1 years
-
1 years
-
1 years
-
1 years
-
10 years
-
-
-
1 years
-
5 years
-
-
-
1 years
-
10 years
-
-
-
2 years
-
90 days
-
90 days
-
90 days
-
2 years
-
90 days
-
90 days
-
5 years
-
5 years
-
1 years
-
10 years
-
1 years
-
1 years
-
5 years
-
1 years
-
1 years
-
10 years
-
1 years
-
-
The only trampoline to pass consumer group CHOICE safety
performance tests three times in a row. An accolade no other trampoline brand has achieved.
Click here for Australia Warranty
Service and Quality you can Trust
Buying a Springfree Trampoline is a family investment. Our commitment to manufacturing the highest quality product means peace of mind for you.
We warrant our products to be free of defects in material and workmanship under normal domestic use and service conditions which do not include general wear and tear, burns, cuts or snags.
If you believe you have a manufacturing fault or a product defect with your Springfree Trampoline and need to make a warranty claim, please complete the warranty claim form.
If you’re a new Springfree owner, register your warranty now. This will expedite the warranty process in the event of a future warranty claim.
If you believe you have a manufacturing fault or a product defect with your Springfree Trampoline and need to make a warranty claim, please complete the warranty claim form.
Warranty Claim Process
-
Step 1: Submit Warranty Claim
Step 2: Provide Additional Documentation (if required)
Step 3: Warranty Claim Reviewed by Springfree Team
Step 4: Final Claim Results to Customer
If you have any question about making a claim, please contact our Customer Care team at (1800 586 772).
Please note that our warranty changed to 10-year coverage in September 2017. If you purchased your Springfree prior to September 1, 2017 click here for warranty details.
If you are uncertain which warranty your trampoline is covered by, please contact our Customer Care team at 0800 JUMPSAFE (0800 586 772).
Accessories and Parts
All Springfree Trampoline Accessories are covered by a one-year warranty, with the exception of the Springfree FlexrBall which has a 3-month warranty.
Parts are covered by a 2-year warranty.
Warranty FAQ
Click here for all your warranty questions
