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Warranty Information

10 Year Warranty on the entire trampoline*

We don't just make the claim, we back the claim with our comprehensive 10 year warranty*. With exceptional engineering, premium materials, quality control and testing, your Springfree® Trampoline is built to last.

Not all Warranties are Equal

  • Mat
  • Springs / Rods
  • Safety Net
  • Frame
  • Net Poles
  • Pads / Softedge
Vuly Thunder
Vuly Lift
Jump Flex
K-Mart Springless
Plum Premium Magnitude
Lifespan Hyperjump Springless
  • 10 Years
  • 10 Years
  • 10 Years
  • 10 Years
  • 10 Years
  • 10 Years
  • 5 Years
  • 1 Year
  • 1 Year
  • 10 Years
  • 1 Year
  • -
  • 5 Years
  • 5 Years
  • 1 Year
  • 10 Years
  • 1 Year
  • 1 Year
  • 5 Years
  • 5 Years
  • 3 Years
  • 10 Years
  • 10 Years
  • 3 Years
  • 90 Days
  • 90 Days
  • 90 Days
  • 2 Years
  • 90 Days
  • 90 Days
  • 5 Years
  • -
  • 1 Year
  • 10 Years
  • -
  • 2 Years
  • 1 Year
  • 1 Year
  • 1 Year
  • 10 Years
  • -
  • 1 Year
  • www.jumpflex.com.au/pages/terms-conditions#Warranty (May 19, 2020)
  • www.vulyplay.com/en-AU/support-our-warranty (May 19, 2020)
  • www.lifespankids.com.au/warranty-info (May 19, 2020)
  • www.plumplay.com.au/10ft-premium-magnitude.html (May 19, 2020)
  • www.kmart.com.au/wcsstore/Kmart/pdfs/42165903_Manual.pdf (May 19, 2020)

Accessories

All Springfree Trampoline Accessories are covered by a one year warranty, with the exception of the Springfree Ball which has a 3 month warranty

Service and Quality you can Trust

Buying a Springfree Trampoline is a family investment. Our commitment to manufacturing the highest quality product means peace of mind for you. We promise to stand behind our product and if you ever have any concerns, we are just a phone call away.

We warrant our products to be free of defects in material and workmanship under normal domestic use and service conditions which do not include general wear and tear, burns, cuts or snags. Click here for details.

*Please note that our warranty changed to 10 year coverage in September 2017. If you are uncertain which warranty your trampoline is covered by, please contact our Customer Care team at 1800 586 772. If you purchased your Springfree prior to September 1, 2017 click here for warranty details

Need Help?

Register Your Warranty

If you’re a new Springfree owner, register your warranty now. This will expedite the warranty process in the event of a future warranty claim.

Submit a Warranty Claim

If you believe you have a manufacturing fault or a product defect with your Springfree Trampoline and need to make a warranty claim, please complete the warranty claim form.

If you have any question about making a claim, please contact our Customer Care team at 1800 586 772.

Commercial Warranty

If you are a trampoline club or business and would like information about our commercial warranty, please click here