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Customer Reviews

A rare product that over delivers on its promoses

I can't recommend this product enough. Our kids were delighted with this trampoline and its amazing how relaxed we feel about them using it. Every bit as safe as the company claims and more. Would encourage anyone considering a trampoline to visit the showroom and to think about safety. To top it all off, when you touch, feel and use the trampolines its very evident the materials used are all of an extrmely high level of quality. A great company selling a great product.


Marriage Saver


Large Oval Trampoline

On the advise of friends we purchased installation with our trampoline and it was well worth it - a real marriage saver! It also gave us the peace of mind that the trampoline was installed properly and therefore safe for our kids. Speaking of kids, our 3 boys were literally climbing walls before we bought the trampoline - they have since been using the trampoline morning, noon & night. My husband and I are able to sit back with a glass of wine after dinner and have a decent conversation for once. Occasionally we glance at the trampoline and say "Best money ever spent!".


Perfect even for the real little ones.


Medium Oval Trampoline

I cannot speak highly enough of the quality of this trampoline. I bought this for my two children 18 months and 3 years and although I was concerned that they were too young, I have been amazed at how often they have both used it. It only took a short time before my youngest learnt to jump and she loves it. Everyday my children use this trampoline and it is very quickly becoming my best investment for their entertainment.

Sunrise Beach, AUSTRALIA

trampolines and service


Large Square Trampoline

We Purchased our Springfree trampoline from your Oakleigh store in Australia. We have been so happy with our purchase of a large square trampoline, our grandkids love it. Your product is amazing. I would also like to complement you on your staff at Oakliegh and also the gentleman who installed our trampoline. The service we have received as been faultless, nothing is a problem and has always been done with a laugh and a smile. We congratulate you on your team. First class. Thank you.

Gabrielle Van Staveren

Great Trampoline and fantastic customer service!


Large Oval Trampoline

I cannot speak highly enough of the staff at Springfree. From the showroom at Ryde to Kirsten, Peter and Pam in customer support/service; everyone was helpful and supportive and bent over backwards to deliver and install my trampoline before Christmas. The kids are loving it - and the hoop is a hit. The large oval is brilliant and if anyone is trying to decide between medium and large, GO THE LARGE! It's only 60cm longer but it feels so much bigger. Thanks Springfree!

Springwood, NSW, AUSTRALIA

Great Customer Service


Medium Round Trampoline

I just wanted to write a note to commend Springfree Australia on the professionalism of their customer service team. I think in times of adversity you really see how a company functions and this company was 100% supportive, professional and they really do put safety before anything else. I would like to make special mention of the customer service manager, Barbara and to let other potential customers know that they can purchase with the confidence that they are dealing with a very reputable and customer focused organisation.

Jacinta Duffy
Melbourne, AUSTRALIA

Happy little Jumpers


Medium Oval Trampoline

We bought our kids a oval springfree trampoline for christmas 2013. After putting it together, congratulations, thumbs up, 5 Stars go to the team at Springfree on the easy to read instructions and online demos.

We also dealt with Springfree's customer service people. They were polite/friendly and very helpful.

Ray Anderson
Aspendale Gardens, Victoria, AUSTRALIA

Fantastic and efficient customer service


Large Oval Trampoline

I rang and ordered my (Oval Large Trampoline) 1 week away from Christmas 2013. I was not expecting it for Christmas but was extremely surprised when the trampoline arrived one day later. I was told installation would be maybe two weeks which was ok as we were renovating the backyard at the time (hence the late order time). But the installer rang and said he could be there in two days time. WOW. We had to get the yard ready, but we did just in time. The installer was professional and had it up and running in no time. It's nice to deal with a business that is still customer focused and obviously has pride in their product and workmanship. Also the kids love the trampoline and so do I, thanks Santa Trampoline Elf.

Kylie Williams
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