Springfree™ Trampoline endeavours to ensure the privacy and security of all details submitted online.
Springfree™ Trampoline is a fully registered company. We comply with the Australian Privacy Principles (APPs) in the Privacy Act and will not disclose customer information to third parties other than as required by law. The Springfree™ Trampoline web site is hosted on a Secure Site using leading secure server software (SSL - Secure Socket Layer) and all sensitive information is entered in a specially protected part of the site that no one can see. All of your personal information (including credit card information if provided) is encrypted (coded).
All rights, including Copyright, Design and Trade Mark rights in this web site are owned by Springfree™ Trampoline. Any and all use of the site and/or its contents, including copying or storing it in whole or in part, other than for your own personal, non-commercial use, is strictly prohibited without the prior written permission of Springfree.
These Terms and Conditions do not affect your Statutory Rights.
What Personal Information do we collect?
We collect your personal information to either complete your order, or because you provided your details to us, to recontact you about a specific enquiry.
The personal information we collect about you depends on the dealings you have with us. Personal Information is information about an individual who is reasonably identifiable and the information we may collect includes your name, contact details, address and postcode. When making a purchase we may also collect your credit card details, delivery address and/or information that allows us to identify you when picking up in-store. We may also ask you to provide your date of birth and gender.
The dealing you have with us during which we may request this information include:
Collection of personal information through websites and Apps
Information is automatically collected through your use of the Springfree™ Trampoline websites, Affiliates’ websites and Apps, through cookies. Cookies are small text files that websites or apps may place on your computer or device. Most often, cookies are used to recognise repeat users of websites and remember user preferences.
Springfree™ Trampoline only collects sensitive information (e.g. health information) where it is reasonably necessary for our functions or activities and either you have consented, or we are required or authorised by law to do so.
Collection of personal information by Springfree™ Trampoline third parties resellers or wholesalers
A number of third parties sell Springfree™ Trampoline and they may collect your personal information (e.g. when you join their mailing list, or recording your product preferences). Springfree is not responsible for the privacy practices of these third parties and this Policy does not apply to them.
How do we use your Personal Information?
Who do we share your Personal Information with?
Springfree™ Trampoline protects our customer data, and does not release or on-sell personal information to third parties.
We may share your personal information with third parties where appropriate for the purposes set out above, including:
We may ask one of these third parties to contact you directly for a specific purpose, and provide us with information collected from you in the course of providing the relevant products or services.
Cross border disclosure
We may disclose personal information to international recipients, who are located in other countries or jurisdictions depending on the nature of the services those recipients provide to Springfree™ Trampoline. These services may include the storage of data and the provision of customer relationship management and mailing services which may be hosted on servers located overseas.
All data hosted in overseas servers is encrypted and is only accessed via our Australian based company for the purposes stated above.
Data quality and Security
We hold personal information in a number of ways, including in printed documents, electronic databases and email contact lists. Printed documents may be held at Springfree™ Trampoline head office, or archived in secure offsite facilities. We take reasonable steps to:
You can help us keep your information up to date, by letting us know about changes to your details. If you ask us to correct personal information that we hold about you, or if we are satisfied that the personal information we hold is inaccurate, out of date, incomplete, irrelevant or misleading, we will take reasonable steps to correct that information.
Direct marketing and opting out
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Springfree™ Trampoline or would like to update or change your personal information or preferences, follow the unsubscribe links.
By providing your contact details to Springfree™ Trampoline, you consent to Springfree™ Trampoline contacting you for the purposes set out above. We may send this information in a variety of ways, including by mail, email, social media, SMS, MMS, telephone and any Springfree™ Trampoline applications that you choose to download.
You can opt out of being contacted by:
If you provide us with an email address or phone number, you consent to electronic communication such as notices or reminders being sent to you via that address or number.
As part of our marketing activity, we show ads on third-party websites across the Internet. We make use of Google analytics features which aid our targeting of advertising according to visitor demographics and interests. You can opt out of Google Analytics for Display Advertising by changing your personal settings via the following link Ads Settings.
Springfree™ Trampoline and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to your website. The cookie analytics are used to report our ad impressions and interactions with these ad impressions and ad services related to visits to our website. No personally identifiable information is collected in that process.
You can also select other opt–out options from Google here.
Changes to this Policy
By sharing photos on Instagram, Twitter, Facebook with the hashtag #springfree, #springfreetrampoline or by responding to Springfree Trampoline’s photo rights request with the hashtag #sharemyspringfree, you are agreeing to the following:
As between you and us, you own all content and information you post or share using the Site (referred to as "User Content"), such as posting or sharing comments, photos, and videos.
You grant permission to Springfree Trampoline a license to reproduce, display, perform, distribute, and otherwise use your User Content in connection with the Site and for other Springfree Trampoline marketing purposes, including but not limited to email, and other customer communications, store materials, social media, and other marketing. Springfree Trampoline may display advertisements in connection with your User Content or on pages where your User Content may be viewed by you or others, and we may use your User Content to advertise and promote Springfree Trampoline. Our license to your User Content is non-exclusive, meaning you may use the User Content for your own purposes or let others use your User Content for their purposes. Our license to your User Content is fully-paid and royalty free, meaning we do not owe you anything else in connection with our use of your User Content. We may exercise our rights anywhere in the world. Finally, our license is perpetual, meaning that our license lasts for an indefinite period of time.
You promise that: You own all rights to your User Content or, alternatively, that you have the right to give Springfree Trampoline the rights described above; you have paid and will pay in full any fees or other payments that may be related to the use of your User Content; and your User Content does not infringe the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party.
Springfree Trampoline may refuse to accept or transmit User Content for any reason, as well as remove User Content from the Site for any reason