Can I order online? What can I order online?
Yes, all orders will be placed online. We have special custom models in both O77 & O92 in Pink, Green, Blue, Red, & Gunmetal Grey. Stock is limited. We also have “all black” models available in O47, R54, O77, R79, O92, S113 & R132, however this is all based on trampolines currently available to preorder. If a model is sold out, it cannot be ordered. Stock of “all black” trampolines is limited.
How long does it take to get a custom trampoline?
Delivery and Installation times vary. Estimated shipping times for coloured trampolines are for late December or January delivery. All Black Trampolines delivery timeframes vary depending on stock arrival for each individual model.
Are other colour options available?
Springfree currently offers 5 colours to choose from with this promotion: green, red, pink, gun metal, blue and “All black.”
How will this paint hold up?
Our steel frame has three layers of rust-protection that won’t flake or peel. Just like all Springfree Trampolines, your trampoline is covered by a 10 year warranty.
How do I get replacement parts?
Please contact Springfree Trampoline’s Customer Care team at 1800 586 772
Can I swap different parts for different colours?
The models that we have available cannot be changed as they are available as preset colour options only.
Is it refundable/returnable/exchangeable?
No, custom Springfree Trampolines are not eligible for refunds, exchanges or returns.
Can I buy coloured spare parts for my current Springfree Trampoline?
At this point in time we don’t have spare parts available for existing trampolines.
Can I change my coloured trampoline back to black after I purchase?
Custom or Special Edition Springfree Trampolines are not eligible for refunds, exchanges or returns.
Will you install my new custom trampoline?
At the moment we are not offering services as we are booked out. We can take your details and get in touch when our services resume if you like?
What if I don’t like the design once it’s in my backyard?
Customised trampolines are not eligible for refunds, exchanges or returns so we advise that you select your colour carefully at time of purchase.