Our online store is under maintenance. We will be back shortly. Sorry for the inconvenience. Call Us at 877-586-7723 to Purchase.
Our online store is under maintenance. We will be back shortly. Sorry for the inconvenience. Call Us at 877-586-7723 to Purchase.
We are still able to offer delivery with our normal delivery times applying (3-7 days - 24 hour dispatch for metro areas).
Springfree is committed to the health and safety of our customers, our team and the community at large as such we are temporarily suspending all in-person installation services.
We do however, offer a number of tools to help with successful self-installation.
We appreciate your understanding as we continue to navigate this situation.
Yes, by all means you can self-install your trampoline. Many of our customers perform self-install by using the following resources readily available for your use:
Install Manuals:
We absolutely do, just call us toll-free at 1800 586 772 and we’ll get you set up! All we need is your model and serial number to get you started.
We warrant our products to be free of defects in material and workmanship under normal domestic use and service conditions, which does not include general wear and tear, burns, cuts or snags.
Our warranty period increased to 10-year coverage in September 2017. If you purchased prior to September 2017, the warranty of your trampoline will be the following:
Frame: 8 years
Mat: 2 years
Enclosure net: 2 years
Mat rods and enclosure rods: 2 years
If you purchased after September 2017, the entire trampoline will be covered for 10 years, with the exception of accessories (12 months) and the Springfree FlexBall (3 months).
Call us at 1800 586 772 and we can assist you with purchasing spare parts or lodging a warranty claim.
Due to extremely high and unprecedented demand for our trampolines we are unable to offer a promotion at this time.