4 min read
A Brand’s Quality Commitment
This can be a tough one to determine if the brand isn’t upfront with their quality processes, product material sources, testing regimes and maintenance requirements.
At Springfree, our quality control processes are some of the most important things.
“You really have to build a culture that says quality is more important than getting finished product out the door fast." – Dr Keith Alexander.
We source the best quality materials around the world, to ensure we are getting it the best in the world. We then do our own product testing (on top of their testing) to test for performance and safety, according to our standards (our quality control is a very involved process).
Every Springfree is built to last, built to be low maintenance, built to withstand hard weather, built to create memories for a lifetime!
Backed by a Solid Warranty
When reviewing brands, check their commitment to cover their products under warranty.
Messages can become mixed with how brands present the warranties for their products. A lot of trampoline brands will warranty different parts of the trampoline for different time frames. So, whilst they might say that you will get a 10-year warranty on ‘the trampoline’, on closer inspection, they might be referring to the frame, only. It pays to get clear on exactly what is covered so you’re not needing to replace a net in two years only to find it’s covered for one year.
Springfree Trampolines are the only brand on the market that provides a warranty on EVERY component of the ENTIRE trampoline for a full 10 years, for no extra cost.
Check out our handy warranty comparison tool to see how warranties compare across popular Australian trampoline brands.
What does the Watchdog Say?
When you’re still not sure that the brand can back its claims, looking to consumer watchdog organisations such as CHOICE® to do your research will provide unbiased views and recommendations on leading products in the market.
CHOICE® regularly test Australian trampoline models against the Australian Safety Standards (AS4989:2015) covering structural strength, impact safety and checks for entrapment hazards in the trampoline frame and enclosure. Additionally, they also test the ease of use and assembly, and the all-important bounce factor.
In the most recent (2021) CHOICE® test, the Springfree Medium Round trampoline was the only trampoline to receive the CHOICE® Recommendation and receive a 100% Performance Score in a test with 10 Australian trampoline brands. You can view all the results here.
The CHOICE® Recommendation and test findings can provide insights that you might not otherwise find and provide peace of mind about your purchase choice.
From the People that Matter Most
Friends and family are great at providing recommendations of products and companies that they love or hate! And as a trusted community, we tend to listen to their feedback. In the event that your family and friends can’t provide any input, you can turn to other families with first-hand experience as to whether it has all been worth it and performs the way they expected.
Jumping onto sites like ProductReview.com.au or even Facebook or Google reviews is a great way to find out from other parents how it’s impacted their lives and whether it’s met their expectations.
Whilst each family is unique and their experience is theirs alone, reviews will help provide insights into what families love the most or what are their frustrations. Through reading both the positive and negative reviews of any company, you’ll get a sense of the product and customer experience.
When making an investment for your family, no matter how big or small, you want to know that it’s with a brand you can trust and a product that will last. Undertaking comprehensive research through these channels is a great way to invest with confidence and enjoy a lifetime of memories with your family.